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Please Note:
Group Bookings and Non-listed HotelsIf your organisation would like to make a Group Booking or place group accommodation at hotels not listed in this brochure, the Conference Managers can secure rooms and negotiate group rates on your behalf with the hotel of your choice. With a large network of hotel contacts our experienced staff are able to ensure all your needs are met and your booking is managed efficiently. For further information and bookings please contact the Conference Managers.Ph: 61 2 9265 0700 Fax: 61 2 9267 5443 E-mail: acp2010@arinex.com.au DepositRooms are being held by the Conference Managers on behalf of the delegates until 19 March 2010. All hotel accommodation bookings must be accompanied by a minimum one night’s room rate or credit card details in order to secure a reservation. The Conference Managers will accept accommodation deposits up until 19 March 2010 and will settle the deposit with the hotel. Delegates must settle the balance of their account with the hotel concerned upon check-out.Late bookings can be made through the Conference Managers after 19 March 2010 but are subject to availability and credit card details are required to secure the reservation. One night’s room rate will be deducted from the supplied card, by the hotel, if the reservation is cancelled or the delegate fails to arrive on the specified date. How to Book AccommodationTo book accommodation, either complete the online registration form or click here to download the PDF registration form. The Conference Managers will forward your contact details, reservation and deposit or credit card details to the hotel of your choice and you will receive a confirmation via email. Change of BookingAny change to a reservation must be notified to the Conference Managers and not directly to the hotel. Please note that any changes should be made to the Conference Managers by 6 April 2010. Cancellations must be made in writing. Late ArrivalsPlease indicate on your registration form or notify the Conference Managers in writing if you will arrive at your hotel after 1800 hours, failure to do so may mean that your room will be released. Check-in and Check-out timesMany international flights arrive into Australia in the early morning. For most hotels, Check-in time is 2:00pm and Check-out time is 10:00am. If you wish to guarantee check-in before 2:00pm you will need to pre-book, and pay for the previous night. If you wish to guarantee a late check-out you will need to book for the next night. These additional nights can be booked at the time of making your reservation. If required please indicate on your registration form. Hotel Check-in ProceduresAs per standard hotel policies and procedures delegates are required to provide a credit card or full cash payment upon check-in. This is to cover any incidental charges incurred during your stay and all remaining unpaid room nights, regardless if your booking was guaranteed by a deposit to secure your booking.The hotel will keep your credit card details on file until you check-out, all unpaid accommodation nights reserved plus a daily amount for incidental charges. If you will be settling your accommodation account by cash you will be asked to pre pay for your accommodation in full plus a cash deposit for incidentals. Should you not utilise any incidentals during your stay the cash deposit, for incidentals only, will be refunded to you by the hotel upon check-out. Accommodation RefundsThe deposit is non-refundable at 19 March 2010 and will be forfeited if you do not arrive on the date for which you have booked. Cancellations must be made in writing.
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